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[ GRAPHICAL INTERFACE ]

In the communication savvy era of the 1990s good old fashioned communication between writer and designer is more important than ever. Queensland University of Technology publications manager, Ian Wynne reports.

THERE’S NOTHING QUITE like seeing your half-formed concept given wings by a graphic designer of real talent. It’s like reading prose so powerful it brings goosebumps to your skin.

And it’s oh so different to the sinking feeling when you discover your designer has a completely different vision of your work to the one you expressed so clearly at the briefing.

How did these wires get so crossed? – you ask as you see the dollars mount in expensive revisions which somehow never quite capture the spirit of what you wanted in the first place. How could I, who use words to distil the most complex concepts into simple English, fail so abysmally in making myself understood?

The answer is simple. If men are from Mars and women from Venus, and a few minor communication breakdowns result, then designers and writers are galaxies apart. Creative talents both, the processes which turn thoughts into words and those which turn thoughts into graphics are vastly different – and if you recognise this up front you can save a lot of confusion – and money.

Whether you’re looking for a cover to capture the spirit of your annual report, or a prospectus which will knock the socks off your business competitors, the chances are you won’t have a clear vision of exactly what you want it to look like.

That’s good!. The last thing you want at the briefing stage is to have a visual image of the final product.

Telling the designer exactly what to do is the worst possible approach. An over-prescriptive brief stifles creative ability. Tell your designer instead who your readers are, how old they are, and what you need to tell them – not how the designer should tell it to them.

HERE ARE A FEW POINTERS >

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[WHAT THE DESIGNERS SAY]

After writing this article I asked four designers what they loved and hated receiving from a client at the first briefing:

LOVES >>>

  • Define the job
  • Say who it is for – the target market
  • Discuss the feel and style
  • Discuss your budget
  • Say what message you want to communicate
  • Talk about your business and what it does
  • Say what colours you don’t like

HATES >>>

  • Too many direct instructions
  • “I have a design on Corel Draw I would like you to adapt”
  • “I don’t know what I want but I’ll tell you when I see it”
  • Don’t ask a designer to emulate another’s style (it’s like trying to write with your left hand when you’re right handed)
  • Don’t ask a designer not to be creative
  • “I just want something really cheap and quick – but it must look good”